Terms and Conditions
1. Gift Voucher Redemption & Exclusions
The following are the exclusions applicable to the redemption of your Gift Card:
a. Gift Cards cannot be used to purchase Gift Cards or other tender;
1.2 In Salon Gift Voucher purchases
Present the Gift Voucher to our point of sale operator to redeem your voucher.
Select one of the voucher amounts or nominate the value you wish to be loaded on the Gift Voucher in salon. A minimum of $20.00 and a maximum of $800.00 can be purchased on one Gift Voucher.
1.3 Online Gift Voucher purchases
Gift Vouchers that are purchased from Arguelos.com are pre-loaded and activated immediately.
1.4 All Gift Vouchers
Pay for your Gift Voucher value with the tender of your choice (other than a Gift Card) PayPal included. The transaction will be completed when the Gift Voucher is activated and loaded with value.
2. Using your Gift Voucher
2.1 Making a purchase with your Gift Voucher
Present your Gift Voucher at the point of sale. The transaction will be completed when the balance has reduced on your Gift Voucher.
No change will be given for any Remaining Gift Voucher Value. The Remaining Gift Card Value may be used in whole or part against future services until the Gift Voucher expires.
You agree that we can reduce the Remaining Gift Voucher Value by the value of all purchases of goods and services that are authorised by you. Transactions are authorised by you by:
a. giving us details of the Gift Voucher and authorising the transaction in some other way approved by us.
When you authorise a transaction:
b. you are confirming that the transaction correctly represents the purchase price of the goods or services obtained; and
c. you are agreeing to pay the amount of that transaction by the reduction of the Remaining Gift Voucher Value.
2.2 Purchases exceeding the Remaining Gift Card Value
Your Gift Voucher may only be used to make purchases up to the initial Gift Voucher value or the Remaining Gift Voucher Value. If you wish to make a purchase for an amount that exceeds the Gift Voucher value or the Remaining Gift Voucher Value, you must pay the excess using another payment method.
2.3 Issue with goods or services purchased with a Gift Card
If you have an issue with any goods or services that you purchased with a Gift Voucher you should speak directly with the salon director.
2.4 No cash advances
Gift Vouchers are not legal tender, account cards, credit or debit cards or securities. You cannot obtain any cash advance with your Gift Voucher, redeem your Gift Voucher for cash or receive any portion of the Remaining Gift Voucher Value in cash.
2.5 Checking your Gift Voucher balance, expiry date and transaction history
You will not be sent statements of transactions on a Gift Voucher. You can check your Gift Voucher balance and expiry date at any time in-salon, or by calling +61 467 491 687. For balance enquiries by phone, you will be required to enter supply the voucher code and date of issue.
2.6 Can I exchange my Gift Voucher?
You cannot exchange your Gift Voucher for a different denomination or type of Gift Voucher for another tender, cash or discount.
2.7 Can I purchase a gift card using a gift card?
Gift Vouchers cannot be used to purchase another Gift Voucher.
3. Expiry, cancellation and re-issue of Gift Cards
3.1 Expiry of Gift Cards
Your Gift Voucher will be valid for use for 8 months from the date of issue (or as otherwise extended by us) after such time it will be invalid. You should use all of the Remaining Gift Voucher Value before the expiry date, after the expiry date unused value will become the property of Arguelo's Studio Hair Bar.
3.2 Cancellation and voiding of Gift Cards
a. Gift Vouchers cannot be cancelled once they are issued except if voided by the owner, if their value is used or if they expire.
b. We reserve the right to void any Gift Voucher that appears to have been defaced, mutilated, altered or tampered with in any way.
c. We reserve the right to cancel any Gift Voucher, or the Gift Voucher program, for any reason at any time without notice. In such instances (except those set out in paragraph b) we will elect to provide a refund or a replacement Gift Voucher.
d. We reserve the right to correct the balance of your Gift Voucher if we believe that a clerical or accounting error has occurred.
4. Lost or stolen Gift Cards
Treat your Gift Voucher like cash. Lost or stolen Gift Vouchers will not be replaced or refunded. The bearer of the Gift Voucher will be taken to be the owner of the Gift Voucher.
5. Your Gift Card, your responsibility
You are responsible for the use and safety of your Gift Voucher. You are liable for all transactions on your Gift Voucher, except to the extent to which there has been fraud or negligence by us.
APPOINTMENTS, BRIDAL & SPECIAL OCCASSIONS
1. Appointments, Bookings and Bridal Party Redemptions & Exclusions
1.1 Appointments and pricing
Appointments will be made pending your request and information supplied to our salon over the phone. If you change your mind on service requirements, 2 working days notice are required to accomodate your needs.
1.2. Change of appointment.
Rescheduling your appointment by providing 2 days notice.
1.3. Hair and Beauty Pricing
All prices are indicative only and depend on the length and condition of your hair. You will be given the full price of your service upon consultation in salon before your service is started. There are no hidden costs and we like to ensure you love your hair and the service we provide.
2. Wedding Payment and Full payment details
Full payment for wedding makeup / hair is due 28 days prior to the wedding date.
Payment is to be made via direct deposit to Arguelo's Studio Hair Bar. We accept all major credit and debit cards.
Deposits and paid bookings are non-refundable if you cancel your date with us 14 working days prior. We turn down other weddings and brides for your special day and once your bridal / makeup deposit has been made you are agreeing to the terms and conditions of your quote.
3. Special Occasion Cancellations and bookings
Cancellation of all special occasion and formal appointments required 14 days notice prior to your booking. Half the payment of your total quote will be required 14 days prior to your booking either in salon or over phone. All major cards accepted.
3.1. Special Occassion Pricing
All prices are indicative only and depend on the length of your hair. You will be given the full price of your service upon consultation in salon before your service is started. There are no hidden costs and we like to ensure you love your hair and the service we provide.